MUFG Intime, Formerly Link Intime: How Shareholders Raise Requests and Escalate

If your paperwork says Link Intime, or TSR Consultants, or TSR Darashaw, your requests now go to MUFG Intime.

Who MUFG Intime is

• TSR Consultants: , registrar to many Tata group companies, merged into Link Intime India with effect from 22 December 2023
• Link Intime India: was renamed MUFG Intime India Private Limited on 31 December 2024. The company's corporate identity number didn't change; it is the same registrar under a new name.

Companies using it include Tata Steel and Asian Paints. Old Tata Steel shares · Old Asian Paints shares.

Contact details

• Address: MUFG Intime India Private Limited, C-101, Embassy 247, LBS Marg, Vikhroli (West), Mumbai 400083
• Email: investor.helpdesk@in.mpms.mufg.com
• Website: in.mpms.mufg.com
• Self-service portal: SWAYAM, for raising and tracking service requests

Many companies also list a branch or a company-specific contact for their shareholders. Check the company's investor page.

Ways to submit a request

• In person: , with documents verified at the counter
• Hard copy: , by post or courier to the registrar's address
• By email: , with the documents signed using an electronic signature
• Uploaded: through the self-service portal

Original share certificates always have to be sent physically. Use the SEBI standard forms. ISR forms explained.

If a request comes back

Answer every point on the objection memo in one reply, and quote the request reference. Signature mismatches, name variations and out-of-date Client Master Lists account for most returns. Common objections and fixes.

Escalating

• 1.: Follow up through SWAYAM or the investor helpdesk email, quoting your reference
• 2.: Write to the company's compliance officer
• 3.: File on SEBI's SCORES portal, where the entity has 21 calendar days to respond
• 4.: If still unresolved, SEBI's Smart ODR platform