How to Find Which Registrar Handles Your Company's Shares

For physical shares, almost everything, from a KYC update to transmission after a death, goes to the company's registrar and transfer agent (RTA), not to the company itself. Writing to the wrong one costs weeks.

Where to look

• The company's website: the investor or shareholder section usually names the RTA, with an address and email
• The annual report: the corporate governance report has a general shareholder information section listing the registrar. Use the latest report.
• Stock exchange pages: company announcements on BSE and NSE include changes of registrar
• Your old paperwork: dividend warrants and letters show the registrar at the time. Treat it as a lead, not an answer, because registrars change.

Why old paperwork may be wrong

Registrars merge and rename, and companies switch between them:

• TSR Consultants: , which served many Tata group companies, merged into Link Intime with effect from 22 December 2023
• Link Intime India: was renamed MUFG Intime India on 31 December 2024
• KFin Technologies (KFintech): was formerly Karvy Fintech

So a Tata company dividend warrant from 2015 naming TSR Consultants now points you to MUFG Intime.

Some examples

• Reliance Industries: KFintech
• Hindustan Unilever: KFintech
• Tata Steel: and Asian Paints: MUFG Intime
• HDFC Bank: Datamatics Business Solutions
• ITC: its own in-house Investor Service Centre in Kolkata

Confirm on the company's investor page before you post anything; companies can change registrars. More on each in our old blue-chip shares guides.

The two largest registrars

• KFintech: service requests, forms and escalation
• MUFG Intime: service requests, forms and escalation